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SUPPORT INFORMATION... |
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Shipping Limits:
We ship anywhere. Shipping rates outside of the United States subject to change without prior notice. We will contact our customers with the correct shipping and handling charges for approval before billing.
Customer Guarantee:
30 Day Money Back Satisfaction Guarantee.
100% Secure Shopping:
Shop for great products and smart buys in a safe, secure, and convenient way. We have made security a priority for our shoppers. Our Secure Server will encrypt and protect your information.
Payment Options:
We accept American Express, Visa, MasterCard, Discover and payments made with PayPal. We also accept personal checks, money orders and cashier's checks. All payments must be in U.S. Funds.
Return Policy:
You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are nonrefundable.
All returns must be accompanied by the packing slip. When you return an item please indicate the reason for the return.
Please send the package via USPS with Delivery Confirmation. This protects you in case the gift is lost in transit. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Send returns to:
Story Book Star
20810 N 2nd Avenue
Phoenix, AZ 85012
All information is kept strictly confidential. Information supplied by our customers is used solely for the construction of our books and for product updates, if requested. We will never sell, rent, or share your personal information to any third party. Protection of your privacy is a fundamental Story Book Star commitment.
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Before you place an order...
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After you place an order...
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Our New Website is Now Online!
In order to better serve our customers, we've redesigned our website. Check out our new look!
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